Sales Team Leader - Self Serve Warehouse

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Leading a team of co-workers whose purpose is to provide shoppers with a customer-centric shopping experience by ensuring the customer is able to search, find, choose, and buy. • Providing a great IKEA shopping and brand experience to drive repeat visitation to the IKEA store by maintaining store merchandising standards and ensuring a great meeting with the customer. • Overseeing the daily operations of the Self-Serve team on the shop floor. • Hiring, onboarding, training, leading, managing and developing Self-Serve co-workers in the store. • Driving sales by ensuring co-workers have the product knowledge, IKEA Concept tools, resources and home furnishing expertise to actively sell and meet commercial review standards. • Monitoring sales, supply, customer insights, and customer centric KPIs. • Ensuring optimal product availability and stock accuracy. • Securing execution of the promotions calendar and strategies by partnering with necessary stakeholders. • Supporting the planning and implementation of activities, self-serve and add-ons throughout entire store. • Handling issues raised by customers and co-workers in a positive and quick manner.

3 years of experience leading and developing people, preferably in a retail or service environment

JOB TYPE: Full-Time, Permanent BENEFITS ELIGIBLE: Yes HOURS: HL4 (38-40 hrs/wk) Open Availability Required Monday-Sunday including holidays, nights and weekends. The hourly pay range is $26.97-38.50 At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! *Generous paid time off, holiday and sick time *WiselyPay – get earned wages up to two days early *Paid parental leave (up to 16 weeks) *KinderCare tuition discount   *Retirement and bonus plans *Co-worker discount, meal deal, and referral bonus *Pet insurance program *Education assistance and learning programs *Safety shoe reimbursement *24/7 telehealth visits *Dental and vision plans *Medical and Rx plans (must work min. 20 hrs/wk) *A fun and inclusive work environment Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role