Product Quality & Recovery Associate- HL3

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Contribute to and support responsibility for the product quality, safety and recovery processes in the unit. Prevent unnecessary costs related to IKEA products and improve the customer's product quality perception and shopping experience in the As-Is shop. Provide products a second chance while keeping the customer, business and environmental impact in mind. ASSIGNMENTS • Take necessary action on products to give them a second chance, through As-Is selling, repackaging or spare parts management. • Present and sell IKEA products in As-Is using a strong commercial expression including selling these products with pride, as well as set relevant prices that are attractive to customers, yet still generate the best results for the business. • Represent and be an ambassador for product recovery, quality and safety awareness in the unit. • Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery. • Support and execute the product quality and safety related tasks in the unit to constantly improve customers’ product quality perception of IKEA products.

JOB TYPE: Permanent – Full-Time (benefits eligible) HOURS: 34–40 hrs/week (FT) SHIFT: Retail Environment, must be able to work nights & weekends. The hourly pay range for this position is $19.91 - $28.12. At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time. WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co-worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) A fun and inclusive work environment Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.