Cart Attendant (12-20 hours per week)

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will: • Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard. • Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours. • Ensure physical shopping tool are filled at closing. • Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe. • Address customer needs, resolve issues independently, escalate matters to a manager when needed. • Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed. • When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience. • When supporting in Returns, ensure products and equipment are properly staged. • When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff. • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

JOB TYPE: Permenant, Part-time BENEFITS ELIGIBLE: Yes (Limited) HOURS: 12-20 hours per week, must be available weekends and evenings. The pay range for this role is $17.50/hr. At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time • WiselyPay – get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.