Carts Co-worker

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will: - Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard. - Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours. - Ensure physical shopping tools are filled at closing. - Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe. - Address customer needs, resolve issues independently, escalate matters to a manager when needed. - Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed. - When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience. - When supporting in Returns, ensure products and equipment are properly staged. - When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff. - Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

• Physical Demands: Lifting up to 50lbs and walking frequently. - Working Conditions: Outdoor 50% of the time.

JOB TYPE - Permanent, Full-Time, Hourly Associate, 18+ HOURS - From 34-40 hours per week (HL3) // Benefits Eligible SHIFTS –This role is in a retail environment, so evening and weekend availability will be required to support store operations and our customers. The hourly pay for this position is a flat $17.50 Whether you're part time or full time, we offer competitive benefits and perks, such as medical and Rx*, dental, vision, 401k, meal deal, store discounts, autism coverage, parental leave, pet insurance, education assistance and more *benefits eligible at only 20 hours/week