Service Execution Team Leader

• Lead and develop the Service Execution Team to deliver a high‑performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling. • Secure efficient and accurate in‑store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience. • Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations. • Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency. • Drive quality awareness to reduce damages, improve goods handling, and secure high‑quality product flow. • Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning. • Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future‑ready workforce. • Manage stock accuracy and product quality, collaborating with cross‑functional partners to resolve discrepancies and improve processes. • Contribute to the store logistics action plan and long‑term profitability goals through efficient, sustainable operations. • Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

• Lead and develop the Service Execution Team to deliver a high‑performing daily operation, including staging, preparation for delivery services, loading activities, and inventory handling. • Secure efficient and accurate in‑store logistics processes that support product availability, stock accuracy, and a smooth customer order fulfilment experience. • Maintain a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct, internal policies, and local health, safety, and environmental regulations. • Balance inbound and outbound volumes by planning people, equipment, and space to maximize operational efficiency. • Drive quality awareness to reduce damages, improve goods handling, and secure high‑quality product flow. • Analyze workload, daily volume needs, and seasonal fluctuations to ensure proper staffing and resource planning. • Recruit, retain, and develop talent within the Service Execution Team to build a diverse, capable, and future‑ready workforce. • Manage stock accuracy and product quality, collaborating with cross‑functional partners to resolve discrepancies and improve processes. • Contribute to the store logistics action plan and long‑term profitability goals through efficient, sustainable operations. • Promote a culture of safety, empowerment, and continuous improvement across all Service Execution activities.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

• Minimum 5 years of related experience • Minimum 1 year of managerial experience

JOB TYPE: Perm, Full Time BENEFITS ELIGIBLE: Yes HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday The pay range for this role is $24.08 to $34.01 At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time • WiselyPay – get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.